Cold Stone's ice cream starts as a smooth premium base mixed on a frozen granite slab with toppings like brownies, fruits, or candy to create personalized creations. The mixing process incorporates add-ins evenly without over-chilling, resulting in a consistent chew and burst of flavors in every spoonful. Scoops come heaped high in fresh waffle bowls or cones, with options for cakes and shakes extending the customizable experience. The cold stone technique keeps the texture velvety rather than icy.